CRS offers a range of training tailored to your needs for both SSRS and Crystal Reports and can take place on-line or on-site. Options can include an overview of one or more MUNIS modules, or be specific to the development of a specific report. Topics covered may include:
“We had several reports developed by an IT staff member who left the city. We turned to CRS when we realized we needed to modify those reports. When we have an issue, we can count on CRS to resolve it, and they don’t stop working on the problem until we are satisfied.”
—IT Department, City of Wilmington, DE
The best learning often happens one on one at the moment you need to get the job done. Consider signing on for on-the-spot support and training.
CRS will come to your location and develop your reports, allowing your staff to observe and ask questions throughout the entire process. You will receive several completed reports for immediate use. As you use the reports and consider modifications and new reports, staff experience with the process will help you make the best decisions on how to proceed.
Basic Training introduces you to the building blocks of report writing. You direct the agenda by defining the MUNIS modules and topics you want to cover. Classes are limited to small groups working with the same modules. Two half-day sessions are more effective than one full-day class. (For example, Finance on two consecutive mornings and Payroll on two consecutive afternoons.) Basic Training is best delivered on-site but is also available one on one over Gotoassist.
Advanced Training gives experienced report writers practical instruction on formulas, sub-reports, and overcoming database issues. Training will focus on specific reports or functions requested. Advanced Training is offered on-site or on-line over Gotoassist.
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